We are looking for Duty Managers to join the team at Champion Lakes Tavern. As a Duty Manager, you will play a key role in ensuring the seamless day-to-day operations of our venue. You will work as a team to create a welcoming atmosphere for guests while leading by example to foster a positive and professional workplace culture. Your leadership will be instrumental in maintaining the high standards of service.
Key Responsibilities
- Open and close the venue in line with established procedures.
- Assist front-of-house with bar, floor, and function service during daily operations.
- Oversee the setup and management of functions and bookings.
- Greet and seat guests, delivering superior customer service to ensure guest satisfaction.
- Lead and direct employees during shifts, upholding high service standards.
- Provide on-the-job training and support to staff as needed.
- Monitor and enforce Responsible Service of Alcohol (RSA) compliance.
- Ensure adherence to health and safety standards and procedures.
- Maintain a clean, organized, and presentable venue.
- Handle accurate financial reconciliation and reporting.
Experience and Qualifications
- Previous experience in hospitality management or related field.
- Valid unrestricted Approved Managers Card.
- Strong F & B, TAB and Bottle shop experience.
- Strong leadership and interpersonal skills.
- Effective communication skills.
- Organisational and multitasking capabilities.
